Customer Satisfaction Survey Results Announced

The results of Shenzhen 龙脉智能(LoongSmart)2025 customer satisfaction survey were officially announced. This survey covered more than 200 customers across the country, covering many industries such as electronics manufacturing, automotive electronics, and communication equipment. The survey results show that customers 'comprehensive satisfaction with our company's products and services reached 98%, a record high.

In terms of product quality, customer satisfaction has reached 99%, and our products are generally believed to have stable performance, high precision, and low failure rate. In terms of technical support, the satisfaction rate was 97%, and customers spoke highly of our response speed and problem solving capabilities. In terms of after-sales service, the satisfaction rate is 98%, and customers particularly recognize our regular inspections and preventive maintenance services.

During the survey, many customers said that they chose Shenzhen 龙脉智能(LoongSmart) not only because of the excellent product quality, but also because of the comprehensive services we provide. From scheme design, installation and debugging to training and maintenance, our team always focuses on customer needs and provides professional, timely and considerate services.

Customer trust is our greatest driving force for progress. We will continue to adhere to the concept of quality first and customer first, continuously improve product quality and service levels, and work with customers to create a better future. At the same time, we also humbly accept the valuable opinions put forward by customers, continue to improve, and strive to do better.